Aliquot the required volume of each sample into microcentrifuge tubes, 0.5 ml screw top or snap top eppendorf tubes or equivalent tubes of the same size.
Some tubes come in 96-well racks for convenient sample handling and to make shipping easier.
Examples of compatible tubes:
- Company: VWR: Microcentrifuge tubes: Cat#: 20170-293 (0.65 ml)
- Company: Fisher: Eppendorf Snap Cap: Cat#: 05-402-18 (0.6 ml)
- Company: Thermo/Matrix: Screw top micro tubes: Cat#: 3743 (500 µl 2D Bar-coded, V Bottom Screw Top Tubes w/ Caps)
For plasma samples we recommend using sodium citrate as an anticoagulant for most assays.
If you prefer to use other anticoagulants please inquire with us first.
Inquire about your required volumes as the amount is dependent upon the assay selection(s) and whether you want your samples run in single, duplicate, or triplicate, or more.
We will not ship your samples back so please only ship the amount needed to run the assay or the amount that was inquired.
Please do not dilute your samples.
We will do that for you!
Each tube and lid should be labeled with the customer’s last name, quote number followed by a dash and then the order you wish the samples to be run starting with 1 (i.e. Smith- Quote#-1, Smith- Quote#-2, Smith- Quote#-3).
Please maintain your own record of which number corresponds to which sample.
It is a REQUIREMENT to specify whether samples are infected with HIV, Hepatitis or other viruses.
If the samples have tested negative the appropriate documentation to prove this MUST be sent with the samples.
If samples have not been tested we can still process the order, however, extra charges may apply.
To optimize results we ask that you suggest the dilution factor or concentration range if known.
If unknown or not suggested by the customer we will use the dilution factor already established in the ordered protocol.
If you would like additional testing completed to test the best dilution factor extra charges may apply.
Upon delivery, samples are inspected against the order form for the number of samples received.
Inspection also includes checking for dry ice, verifying the samples are frozen, and the samples are properly labeled.
The samples are then assigned an ID Number, recorded in the sample log database, and stored in a labeled container in the -80 degrees Celsius.
Our facility is powered by a regular electric power and a back up gas generator to provide redundancy power supply.